We are here to support you – 24×7! Any problems at all, drop us an e-mail or give us a call and we are right here for you!


We have our very own call center just to tend to your needs. For any internet connectivity issues you experience or any sort of queries, feel free to call us at our dedicated Hotline:

+88 01819122007,  +88 01707122007

24 Hours Email Support:

We have 24/7 email support for you, our valued customers, for any support you may have. Reach us anytime at



Need to reset your router ? Or change your Self-Care password?  Any other technical issues? Our technicians are always ready to serve.


Before you make a purchase, our dedicated support team can scope out your area to see if we can provide you our service there. We are continuously expanding our coverage to reach out to all of you.


Does  MS Technology provide router with their connection?

No, we do not provide a router automatically with a new connection that you purchase. But we have a lot of router brands available from which you can choose one you like and we will install it for you. Configuration and setup charges absolutely free for our happy customer you will pay router cost. You can check out our router options here

What if I want to upgrade/downgrade my package?

If you want to upgrade/downgrade to a new package please e-mail us at support@mstechnologybd.com with your MS Technology User ID, your current package and the package you want to migrate to and our support team will get in touch with you regarding this as soon as possible.

I want to suspend/Stop my line for a few months and then reconnect back to it again. Is it possible?

Yes, we do have option for temporary disconnection. If you want to temporary disconnect/stop your connection please pay all bill before disconnect/stop than contract with our support team hotline: +88 01819122007+88 01707122007